Crown Copyright / UK MOD, used under the Open Government Licence.
Diagnose performance
Assess existing support solutions to identify under-performance, root causes and the interventions required to maximise readiness.
Define the economics
Quantify what the optimal support system should cost, compare it with current outcomes and isolate the drivers of cost and value leakage.
Build the commercial case
Translate the evidence into an executable commercial mechanism, including appropriate KPIs, incentives and accountability.